Warranty
Monitor & sensor warranty
Last updated: August 16, 2026
LeaseSight offers a one-year, no-questions-asked warranty on all of our monitors and sensors, and extends a hardware equipment warranty for a term of two years against any and all manufacturing defects.
What can void it
The equipment warranty may be voided by physical damage caused by misuse, mishandling, improper installation, or equipment that has been tampered with or serviced by anyone other than LeaseSight or a designee. The warranty does not cover damage from natural disasters such as hail, lightning strikes, hurricanes, tornadoes, and floods.
Batteries
Batteries are not covered under warranty. Batteries are a consumable item, and their life span is directly affected by outside conditions — such as temperature and reporting frequency — that are beyond our control.
Making a claim
Customers are asked to ship the device in question to our facility for evaluation; shipping to us is the customer's responsibility. Once the evaluation is complete, we make a determination on the status of the equipment. Equipment that is free of the physical damage described above will be repaired or replaced with the same, or a like, model — and we cover the return shipping.
Equipment with physical damage
Equipment found to have signs of physical damage can be repaired or replaced with the same or a like model at a convenience charge to the customer. We'll present a cost estimate for the repair or replacement first. Warranty equipment is not subject to credit, nor is it subject to an exchange for or toward a different model.
Questions
Warranty questions go to hello@leasesight.app, or call or text +1 (618) 841-7941.